Privacy Policy

Effective date: November 12, 2025

This Privacy Policy explains how Dolphin Head Golf Club (“Dolphin Head,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit https://dolphinheadgc.com (the “Website”), book tee times, join email or SMS lists, purchase products or services, or otherwise interact with us online.

By using the Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

Information We Collect

Information You Provide

Contact details (name, email address, phone number, mailing address)
Booking details (tee time date/time, party size, preferences)
Account or membership details (if applicable)
Payment information (processed by our payment provider; we generally do not store full card numbers)
Communications and feedback (emails, forms, event registrations)

Information Collected Automatically

When you use the Website, we automatically collect certain information (“Usage Data”), such as:

Device and browser information (IP address, browser type/version, operating system, device identifiers)
Pages you view, links you click, referring/exit pages, and timestamps
Approximate location inferred from your IP address
Cookie, pixel, and similar data described below

Cookies & Similar Technologies

We use cookies, pixels, tags, and scripts to operate the Website, remember preferences, analyze traffic, and measure marketing effectiveness.

Strictly Necessary – required for core functionality (security, network management, accessibility).
Functional – remembers choices (e.g., preferences).
Analytics – helps us understand Website usage and improve performance (e.g., Google Analytics).
Advertising – may help deliver or measure ads and limit frequency. You can opt out of many ad cookies at optout.aboutads.info or youronlinechoices.com.

You can control cookies in your browser settings. If you disable cookies, parts of the Website may not function properly.

How We Use Information

Provide, operate, and improve the Website, tee time bookings, and club services
Process transactions and fulfill purchases or reservations
Send confirmations, updates, and service or policy notices
Respond to inquiries and provide customer support
Analyze usage to maintain security, prevent fraud, and improve performance
Market and promote the club (including email/SMS with your consent where required)
Comply with legal obligations and enforce our terms

How We Share Information

We do not sell your personal information. We may share information with:

Service Providers/Processors that help us operate the Website and services (e.g., tee time booking platform such as GolfBack, point-of-sale or membership systems, payment processors, email/SMS providers, web hosting, analytics, and security vendors). These parties are authorized to use your information only as needed to provide services to us.
Advertising/Analytics Partners to measure site usage and marketing performance. These partners may use cookies and similar technologies; see “Cookies & Similar Technologies.”
Legal/Compliance when required by law or to protect rights, safety, and security.
Business Transfers in connection with a merger, acquisition, asset sale, or similar event.

Text Messaging (SMS) Terms

If you opt in to SMS notifications (e.g., tee time confirmations, reminders, or club updates), you consent to receive automated texts at the phone number you provide. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; for help, reply HELP. We may use a third-party provider to send these messages.

Payments

Online payments (if offered) are processed by our payment processor. The processor collects necessary information to complete the transaction and is responsible for its handling under their own privacy terms. We receive limited payment metadata (e.g., last four digits, transaction status) for records and support.

Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Choices

Emails: You can unsubscribe using the link in our emails.
Texts: Reply STOP to opt out.
Cookies: Use your browser controls and the tools linked above.
Analytics: Google Analytics opt-out browser add-on is available at tools.google.com/dlpage/gaoptout.
“Do Not Track”: We currently do not respond to DNT signals.

State Privacy Rights (U.S.)

If you are a resident of California (or in certain cases other U.S. states with similar laws), you may have the right to:

Know the categories of personal information we collect, use, disclose, and the sources/purposes
Access, correct, or delete certain personal information
Opt out of “sale” or “sharing” for cross-context behavioral advertising (we do not sell personal information; to the extent any activity could be deemed a “share,” you may opt out via cookie settings and the ad links above)
Limit use/disclosure of sensitive personal information where applicable
Not receive discriminatory treatment for exercising your rights

To exercise rights, contact us using the methods in “Contact Us.” We will verify your request as required by law. You may designate an authorized agent to make requests on your behalf.

If you are in the EEA/UK, you may have similar rights under GDPR (e.g., access, rectification, erasure, restriction, portability, and objection). Our legal bases for processing include consent, contract performance, legal obligations, and legitimate interests.

Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided information, please contact us and we will delete it.

International Visitors

If you access the Website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States (or other countries) where our service providers are located and where laws may differ from those in your country.

Links to Other Sites

The Website may contain links to third-party sites. We are not responsible for their content or privacy practices. Review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Your continued use of the Website after any update constitutes acceptance of the revised policy.